Hicksons’ Insurance team has been advising Australian and international insurers for over 65 years. Our practice continues to grow to this day as a result of our specialised expertise in the insurance sector, and our recognised capability providing advice on the broad spectrum of insurance lines.
Hicksons recognises that in life insurance, our client’s insureds need to know as soon as possible if they are covered, and our clients need clear and practical assistance to make prompt and prudent decisions in response to complex claims.
Our team provides early, concise and commercial advice so that our clients can quickly and effectively communicate with their insureds with transparency and fairness, thereby minimising the risks of delays, disputes, complaints, referrals to AFCA and litigation.
At its core, we work tirelessly to ensure that all stakeholders’ rights are appropriately managed and safeguarded, and that contentious matters are resolved fairly and expeditiously.
Our team is highly experienced at providing legal advice and consultancy services targeted at managing and mitigating insurance related risks for a broad range of clients. These include issues relating to:
- policy coverage, appropriate investigation, claims response, and claims management across all policy types including covers for life and total and permanent disablement, trauma, income protection and group policies
- dispute resolution including assisting with complaints made to the AFCA or agitated in Courts across all Australian jurisdictions
- regulatory compliance on all aspects of life insurance including underwriting, sales and claims processing
- risk management frameworks, and integrating regulatory requirements into reporting and governance